| | | Privacy Policy

Last Updated: April 1, 2024

Bravo Travel Inc. prioritizes the protection and confidentiality of your personal details. Our Privacy Policy outlines the methods we employ in gathering and utilizing personal data. This includes information obtained from our website, potential or existing mobile applications, and other channels (collectively, the “Online Services”).
In this context, “personal information” refers to any data that distinctly recognizes you or members of your household. This encompasses details like your full name, email address, postal address, phone number, and credit or debit card information.
Our collection of information may occur in several ways, as detailed below, including direct provision by you, through specific collection technologies, and from select third parties.
– Information You Provide.
Reservations: When reservations are made by you or someone representing you, either via our Online Services or through other communication channels, we collect essential details. These include your name, phone number, email address, locations for pick-up and drop-off, payment card information, and when necessary, travel details.
Account Registration: Access to our Online Services and certain services might require creating an account. During this process, we gather specific information about you.
Website Contacts: There are multiple ways to provide personal information using our Online Services, such as entering your details in various data fields on the Online Services (for instance, while registering for an account or booking a reservation).
Contacting Us: When you reach out to us, we typically collect the email address and/or phone number you use, straight from your communication or via our phone system. Additionally, any further information you offer is collected to assist in addressing your queries. Please note that conversations with our customer service and/or dispatch teams may be recorded.
Payment Processing: While facilitating payments through our Service, we collect transaction-related data, including transaction dates and billing details. It’s important to note that we do not store any credit or debit card information. All payment transactions are securely processed through trusted third-party payment services such as Stripe and PayPal. Your payment details, including credit or debit card numbers and related information, are handled directly by these payment processors, ensuring the highest standards of security and confidentiality.
– Information Collection Technologies.
Server Information: Like most Online Services, EliteLimoTours’ servers temporarily store certain information automatically. This data, provided by your browser unless disabled, includes:
– IP address of the requesting computer
– Client’s file query
– HTTP response code
– Referrer URL (the internet page from which you visited us)
– Browser type and version
– Operating system of the requesting computer
This server log information is not used to identify individuals and cannot be traced back to a specific person.
Site Visit Tracking Technologies: EliteLimoTours may use cookies and similar technologies, as is common on many websites, to understand user engagement on our Online Services. These technologies help in identifying the most popular parts of the Online Services and user preferences. EliteLimoTours may also use them to enhance functionality, usability, and communication effectiveness. Cookies, unique alphanumeric identifiers, assist in distinguishing the number of unique visitors and their visit patterns. These cookies pose no threat as they cannot execute as code or deliver viruses. They are readable only by the website that placed them and do not gather personal information from other servers. If you choose to disable cookies through your browser settings, note that certain Online Services features may become unavailable.
The Service automatically collects certain information, such as IP addresses, browser type, operating system, internet service provider, referring/exit pages, date/time stamps, clickstream data, and details about content viewed on the Online Services. This information is stored in log files and helps us manage and tailor your experience on the Service.
EliteLimoTours tracks “click-through URLs” in some communications to measure the effectiveness of our messaging. If you prefer not to be tracked, avoid clicking on links in our emails.
We also use local stored objects (Flash cookies) for storing information about your preferences and navigation, which are managed differently from standard browser cookies.
Web beacons or pixel tags, tiny invisible graphics, are employed by EliteLimoTours for statistical purposes like tracking the popularity of website content and ensuring system integrity.
Smart Phones: Accessing the Online Services via smart phones may provide us with device-specific information (hardware model, OS version, unique device identifiers, phone number, mobile network information), which we may associate with your account.
– Information from Third Parties.
EliteLimoTours receives personal information from other sources, including:
Social Media: Connecting social media accounts to our Online Services may share information about your use of these services, like profile, contacts, and interactions. Public posts on social media platforms may also be collected. We advise reviewing the privacy policies of your social media accounts.
Third-Party Analytics: We utilize third-party services like Google Analytics to analyze Service usage, without receiving information that personally identifies you.
– Use of Personal Information.
EliteLimoTours and its service providers use your personal information for various purposes, including providing services, processing payments, personalizing the Online Services experience, fulfilling contractual obligations, legal compliance, and marketing. We also use your information for security, fraud prevention, and enforcing our terms and conditions.
– Sharing and Disclosure of Personal Information.
We do not sell personal information, but we may share it for business operations, such as with affiliated transportation providers, service providers, in business transactions, legal requirements, and for protection of EliteLimoTours and others. Aggregated and de-identified information, not attributed to individuals, may also be shared.
– Protection of Personal Information.
EliteLimoTours implements various safeguards to protect your information, though complete security cannot be guaranteed. Please report any unauthorized access or loss of personal information.
– Children’s Privacy.
Age Limitations: Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
– Third-Party Sites.
Our Service may link to external sites, which are not governed by this privacy policy. We recommend reviewing the policies of these sites.
– Applicable Law.
The Service, hosted in the United States, is subject to U.S. law. Users are responsible for compliance with local laws when accessing our Online Services.
– Do Not Track.
“Do Not Track” is an option available in web browsers that you can activate. When enabled, it signals websites to refrain from tracking user information.
– Data Retention.
We retain personal information as long as necessary for our services, legal obligations, and other needs. Once no longer needed, we remove it from our systems.
– Rights to Access and Control Your Personal Information.
You have various rights regarding your information, including deletion, correction, restriction of use, access, opt-out of marketing, and withdrawing consent. We may need to verify your identity before fulfilling requests.
– Updates to this Privacy Policy.
EliteLimoTours may periodically update this Privacy Policy and the Service to reflect significant changes in how we handle your information, comply with legal requirements, or for other business purposes. It’s advisable to review this Privacy Policy during your visits to the Service to stay informed about our current practices. The last modification date of this Privacy Policy will be indicated at the top of the page.
We encourage ongoing reference to this Privacy Policy to remain updated on our practices. Your continued use of the Service following a notice of changes or the posting of a new Privacy Policy on the Service constitutes your consent to those changes.
This Privacy Policy does not grant any individual rights or impose obligations beyond those required by applicable privacy laws. In cases of discrepancies between this Privacy Notice and applicable privacy laws, the Privacy Notice will be interpreted to align with and comply with such laws.
For inquiries or feedback regarding this Privacy Policy or our Online Services, please feel free to reach out to us. Contact Us